Customer Care

  • Contact us
  • Order information
  • Shipping information
  • Exchanges and returns
  • Secure Payments
  • Faqs
  • Terms of use
  • Privacy & Cookie Policy

What is the reason of your message?

How to order?
  • Use the shop links in the menu to help you find what you are looking for.
  • Once you have found the item you wish to purchase, select your size and click on the “ADD TO BASKET” button.
  • Review the items in your shopping bag by clicking the “BASKET” link at the top of the page. You can use the “remove” link to delete items from your shopping bag.
  • Click on “CHECKOUT” to complete your order.
Order tracking

Once your order has been shipped, you will receive a shipment notification email containing the tracking information.

You can also check it by visiting the Order Status page or by logging into the my account section and to view the order history page.

International order

Currently, we only ship within the European Union, including the British Isles. We hope to offer worldwide shipping in the future. To stay ahead of any updates, we encourage you to subscribe to our email newsletter.

Your account

Register for an account and enjoy the following benefits:

Forget your password?
Go to Forgot Your Password page to receive instructions on how to reset your password.
Shipping to Europe

We offer free shipping and deliver to all countries throughout the European Union, including the British Isles. All products are delivered through our exclusive logistics partner, DHL.

The shipping fee insures the product against theft and damage while in transit. This insurance is valid until the point that the product is delivered to you. Please be aware that we cannot ship to post boxes.

When you place your order with Quantum Courage, you will receive a confirmation, along with a DHL tracking number to the email that you provided during the ordering process.

Delivery Times
Despite high demand, we are committed to providing you with the fastest, simplest, and best quality service possible. Thus, you can expect your order to be processed and shipped within 1-2 business days. In case we are out of stock, you will be notified before you place your order.
Shipping outside of Europe
We regret to inform you that we unfortunately do not ship to any countries outside of the European Union, including the British Isles at this time. This may very well change in the future.
Returns

We truly believe that a happy clientele is the lifeblood of our business. We will gladly exchange a product for you within 14 days of receipt, free of charge. However, these items must be nonfaulty, in their original condition, not worn, altered, or washed; and be returned as they were delivered, in one mailing.

Please note, we can only exchange an item for the same article in a different size. If you have any doubts, we would be happy to hear from you at customercare@quantumcourage.com. We will dispatch your new article as soon as we have received the one you wish to return. Once again, for any doubts or questions, please feel free to reach out to us at customercare@quantumcourage.com

Exchanges
We are sad to tell you but we do not accept exchanges for other products. We will be glad to exchange your product for the same one in a different size! Please read the returns section. Thank you!
Refunds
Unfortunately we do not do refunds at this time. We will be glad to exchange your product! Please read the returns section. Thank you!
Returning your purchase
When you receive your package, you will also receive a “returns” document with instructions on how to return your product you will have to fill out. You will have to send the product in one mailing in its original condition from your local post office.

Since Quantum Courage is a company based in Germany, all payments and refunds are invoiced in Euro (EUR).

At Quantum Courage, we care about the security of your information. We have partnered with the world’s leading secure payment gateway service, PayPal, in order to give you the simplest and safest payment option. If you do not wish to pay using your PayPal account, the PayPal site also allows you the option to continue as a guest, and pay with your credit card. You can use almost all major credit cards.

Do I have to create an account to order?

You can shop without an account. But it will be easier for you to review your order and make a new order in the future if you create an account. Plus you will enjoy the following benefits:

  • Track your orders and review past purchases
  • Create a return for your order directly from your account
  • Save your address and payment details for quicker check out
  • Manage your account details, address book and email preferences
Is my personal information private?

Absolutely! We take data protection seriously. Your information is perfectly safe with us. For more information please read our Privacy Policy.

How long does it usually take to receive my order?

Once your product is shipped, it usually takes 1 business day in Germany.

2-3 business days to the rest of the European Union.

How much will shipping cost?
We offer free shipping for all of our products shipped within the European Union, including the British Isles.
What is your return policy?

We are happy to accept returns for merchandise that has not been worn, washed, or altered, with tags still attached and in the original packaging within 14 days of purchase. Pack item(s) securely in the original product packaging. Please include all paperwork filled that is placed in the package. Complete the return reason questionnaire and include it in the return package.

Can I place an order if I live outside the European Union?

At this time, we unfortunately only ship to the European Union, including the British Isles.

If this doesn’t include you, be patient we are currently working on a solution.

What payment methods does Quantum Courage accept?

We accept Visa, MasterCard credit and debit cards as well as PayPal. All payments are processed through a secured checkout. To ensure that you do not experience any delays to your order, please ensure all your details are entered correctly.

What payment methods does Quantum Courage accept?
We accept Visa, MasterCard credit and debit cards as well as PayPal. All payments are processed through a secured checkout. To ensure that you do not experience any delays to your order, please ensure all your details are entered correctly.
When is my account charged for my purchase?
Once your ordered product leaves our storage facilities at DHL.
How do I check the status of my order?
You can verify your order status at any time by simply logging in to your account.

Scope of Application

  • For the business relationship between Quantum Courage GmbH & Co. KG, Gsteigstr. 16, 82467 Garmisch-Partenkirchen, Germany (hereinafter "Quantum Courage") and the customer (hereinafter "Customer") which is based on orders submitted via our online shop www.quantumcourage.com (hereinafter "quantumcourage.com") the following general terms and conditions shall exclusively apply in their respective version applicable at the time of the order. Deviating terms and conditions of the Customer shall not be recognised unless Quantum Courage expressly consents to their validity in writing.
  • The product range is both aimed at consumers as well as to entrepreneurs, however, in each case solely to ultimate consumers (“Endabnehmer”). For the purposes of these General Terms and Conditions, (i) a consumer is any natural person who concludes the contract for a purpose that is outside his trade, business or profession (Sec. 13 of the German Civil Code (Bürgerliches Gesetzbuch, BGB) and (ii) an "entrepreneur" is any natural or legal person or a partnership with legal personality who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession (Sec. 14 para. 1 BGB).
  • The contracts with the Customer shall be concluded exclusively in German or English, depending on whether the Customer submits its order via the German or English website of quantumcourage.com. If the Customer's order is submitted via our German website, exclusively the German version of these General Terms and Conditions shall apply. If the Customer's order is submitted via our English website, exclusively the English version of these General Terms and Conditions shall apply.

Conclusion of Contract

  • Our offers which the Customer can access via quantumcourage.com are non-binding. We reserve the right to remove and/or replace products from our product range, to change prices and other terms and to modify product specifications.
  • Images displayed on the screen are only visual approaches and may in some cases be different (colour, structure, effects) due to technical factors (e.g. screen calibration). We reserve the right to technically or otherwise change individual goods to the extent such changes do not materially impair the quality of the products and are reasonable acceptable to the Customer.
  • The Customer may choose from Quantum Courage's product range, in particular T-shirts, and collect them via the "Add to shopping bag" button in the so-called shopping bag. Via the "Submit binding order" button the Customer submits a binding offer to purchase the goods collected in the shopping bag. Before submitting the order, the Customer may change and view the data at any time. The offer may, however, only be submitted and sent if the Customer accepts these General Terms and Conditions by clicking on the "Accept General Terms and Conditions" button, which are then incorporated to the Customer’s offer.
  • The Customer subsequently receives an automatic confirmation of receipt by email, which summarizes again the Customer's order and which may be printed out by the Customer via the "Print" button. The automatic confirmation of receipt only documents that the Customer's order has been received by Quantum Courage, but does not constitute an acceptance of the offer. The contract is only concluded when Quantum Courage has declared acceptance of the offer via a separate email (order confirmation) or when the products are dispatched.
  • Shipment to orderers based outside the European Union is only possible upon request.

Shipment, Availability of Goods

  • If a product the Customer has chosen is not available at the time of his order, Quantum Courage shall immediately notify the Customer of such circumstance in the order confirmation. If the product is permanently unavailable, Quantum Courage shall not declare acceptance. In such case, a contract is not concluded.
  • If a product the Customer has ordered is only temporarily unavailable, Quantum Courage shall also immediately notify the Customer of such circumstance in the order confirmation. In the event of a delay in delivery of more than two weeks the Customer has the right to withdraw from the contract. Furthermore, in such event Quantum Courage is also entitled to dissolve the contract. Payments already effected by the Customer shall immediately be refunded.
  • Quantum Courage shall deliver the goods to the Customer at the latest by the delivery date (date on which we hand over the goods to the shipping company) as indicated on the respective order page when the Customer places the order; any such date is only approximate and may therefore be exceeded by up to two working days.

Retention of Title

The delivered goods remain Quantum Courage's property until these are paid in full.

Prices and Shipping Costs

  • All prices indicated at quantumcourage.com are to be understood inclusive the respectively valid statutory VAT.
  • Unless expressly stated otherwise, all prices are net of shipping costs (e.g. freight, postage), packaging and insurance. For the shipment of goods both within Germany and abroad additional delivery and shipping costs may be charged. The shipping costs, the amount of which is based on the details made in the specific offer, shall be borne by the Customer from Quantum Courage's place of business. Unless expressly agreed otherwise with the Customer, the form and way of shipping shall be effected at Quantum Courage's option.
  • The entrepreneurs risk of accidental loss or accidental deterioration of the sold item passes over upon respective handover to him or a person authorised to receive the shipment; in the event of sale by delivery upon the delivery of the goods to a suitable transport person.
  • For consumers the risk of accidental loss and accidental deterioration of the sold item shall pass to the consumer when the goods are handed over.
  • In case of revocation, the Customer shall bear the regular costs for the return of the shipment if the delivered goods are in conformity with those ordered and if the price of the item to be returned does not exceed an amount of EUR 40.00 or if the Customer in case of a higher price of the item has not yet effected payment at the time of the revocation or a contractually agreed partial payment. Furthermore, Quantum Courage shall bear the costs for returning the shipment.

Terms of Payment

  • Payment shall be effected via PayPal.
    The Customer shall pay the invoice amount via the online provider PayPal. The Customer must be registered there and/or register beforehand. As soon as the access details have been authorised the Customer may confirm the transfer to us. Further information will be provided to the Customer as part of the ordering process.
  • The payment of the purchase price shall be immediately due with the conclusion of contract. If a payment date has been agreed upon, the Customer shall already be in default when he fails to meet the deadline. In this event the Customer shall pay to Quantum Courage default interest in the amount of 5 percentage points over the basic interest rate.
  • The obligation of the Customer to pay default interest shall not exclude Quantum Courage's right to claim further damages caused by default.
  • The Customer may only offset counterclaims that are undisputed, or have been established in a legally final and binding way or have been acknowledged by us. The Customer's right of retention shall only apply for counterclaims resulting from the same contractual relationship.

Warranty

  • Quantum Courage is liable for material defects pursuant to the relevant statutory provisions, in particular, Secs. 434 et seqq. BGB. The warranty period for claims of entrepreneurs arising out of or in connection with the products delivered by Quantum Courage amounts to 12 months.
  • Quantum Courage does not provide any additional guarantee unless this has been expressly agreed upon in the order confirmation of the respective item.

Liability

  • Claims of the Customer for damages shall be excluded. This shall not apply to claims of the Customer for damages resulting from injury to life, body or health or resulting from an infringement of material contractual obligations as well as claims for other damages resulting from the violation of an obligation caused by intent or gross negligence of Quantum Courage, its legal representatives or vicarious agents. Material contractual obligations are such obligations whose performance is necessary to achieve the objective of the contract.
  • In case a material contractual obligation is violated, Quantum Courage shall be liable only for any foreseeable damage that might typically occur under the contract if it was caused by simple negligence, unless the Customer claims damages arising out of injury to life, body or health.
  • The restrictions of subsections 1 and 2 shall also apply in favour of the legal representatives and vicarious agents of Quantum Courage if claims are asserted directly against them.
  • The provisions of the German Product Liability Act (Produkthaftungsgesetz, ProdHaftG) shall remain unaffected.

Revocation instruction

Right of revocation

You may revoke your declaration to conclude a contract in written form (e.g. letter, fax, email) within 14 days without stating a reason for such revocation or - if you receive the item prior to the expiry of this period - by returning the item. The period begins upon receipt of this instruction in written form, however not before receipt of the goods by the receiver (in case of recurring delivery of the same type of goods, not before receiving the first partial delivery) and not before we have fulfilled our information duties pursuant to Article 246 Sec. 2 in conjunction with Sec. 1 para. 1 and 2 of the Introductory Act of the German Civil Code (Einführungsgesetz zum Bürgerlichen Gesetzbuch, EGBGB) as well as our duties pursuant to Sec. 312g para.1 sent.1 German Civil Code (Bürgerliches Gesetzbuch, BGB) in conjunction with Article 246 Sec. 3 EGBGB. The revocation period is observed by sending the statement of revocation or dispatching the item in due time. The statement of revocation shall be directed to the following address:

Quantum Courage GmbH & Co. KG,
Gsteigstr. 16,
82467 Garmisch-Partenkirchen
info@quantumcourage.com

CONSEQUENCES OF REVOCATION

In the event of an effective revocation, the services received by either party shall be returned and any derived benefits (e.g. interest) shall be refunded. Should you be unable to totally or partially return or hand out the services received or emoluments (e.g. advantages of use), or only in a deteriorated condition, you are obliged, as the case may be, to compensate us for its value. For the deterioration of the goods and the emoluments taken compensation for lost value is only owed if the emoluments and the deterioration result from a handling of the goods that exceeds an examination of the features and the functions of the good. Examination of the features and the functions of the good means the testing and putting the good to its intended use as for instance it is possible and common in a retail store. Items that can be shipped by parcel are to be returned on our risk. You are obliged to bear the regular costs of the return shipment, if the product delivered corresponds to the product ordered, and if the price of the product to be sent back does not exceed an amount of 40 EUR or if, where the price is higher, you have at the date of the cancellation not yet rendered consideration or paid a contractually agreed instalment. Otherwise, the return shipment will be free for you. Items that cannot be shipped by parcel will be collected. Obligations to refund payments have to be fulfilled within 30 days. The time-limit for your payment will start upon submission of your notice of cancellation or the return of the goods, and on our part, upon reception.

End of the revocation instruction

Data processing

  • Quantum Courage collects data from the Customer as part of the performance of contracts. In doing so, Quantum Courage observes, in particular, the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the Telemedia Act (Telemediengesetz, TMG). Without the Customer's consent, Quantum Courage shall only collect, process or use the Customer's inventory and usage data to the extent this is legally admissible. Further information on the nature and scope of the processing and use of personal data can be found in our privacy policy at www.quantumcourage.com/datenschutzerklärung.
  • Without the Customer's consent, Quantum Courage shall not use the Customer's data for purposes of advertising, market or opinion research.
  • The Customer has the possibility to view, amend or delete any data that has been stored by it at any time via the "My Data" button in its profile. With respect to the Customer's consents and further information on the collection, processing and use of data, reference is made to the privacy policy which is accessible in printable form on Quantum Courage's website via the "Data Protection" button at any time.

Final provisions

  • Any contracts entered into between Quantum Courage and the Customer shall be governed by the laws of the Federal Republic of Germany under exclusion of the UN Convention on the International Sale of Goods (CISG).
  • If the Costumer operates a commercial business ("Kaufmann" within the meaning of Sec. 1 (1) of the German Commercial Code (Handelsgesetzbuch, HGB)) or if the Customer is a legal entity under public law or a special fund organised under public law, the courts at the registered office of Quantum Courage shall have jurisdiction in respect of all disputes arising out of or in connection with a contractual relationship between the Customer and Quantum Courage.
  • If individual provisions of these General Terms and Conditions prove to be invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a statutory provision, to the extent such exists. However, if this constitutes an unreasonable hardship for one contractual party, the contract as a whole shall become invalid.

Last updated: January 2013

Sect. 1 General

We will process your personal data (e.g. title, name, address, e-mail address, phone number, bank details, credit card number) solely in accordance with the provisions of the German data protection law and the data protection law of the European Union (EU). The following provisions will inform you, besides the information about the processing purposes, recipients, legal bases and storage periods, also about your rights and the controller for your data processing. This privacy policy applies only to our websites. If you are directed to other sites via links on our pages, please familiarise yourself with the respective use of your data there.

Sect. 2 Inventory data

(1) Purpose of data processing

Your personal data you provide us during the ordering process are necessary for the conclusion of a contract with us. You are not obliged to provide your personal data. However, we would not be able to send you the goods without your address. For some payment methods we ask for the necessary payment data in order to pass them on to a payment service provider commissioned by us. Hence, the processing of your data collected during the ordering process is solely for the purpose of contract performance.If you send us a request by e-mail or by using the contact form, etc. before concluding the contract, we process the obtained data to carry out pre-contractual measures and answer your questions about e.g. our products.

(2) Legal basis

The legal basis for such processing is set out in Article 6 (1) (b) of the GDPR.

(3) Recipient categories

Payment service provider, shipping service provider, hosting provider, if necessary merchandise management system, suppliers if necessary (drop-shipping).

(4) Duration of Storage

We store the data required for contract execution until the statutory warranty and, if applicable, contractual warranty periods expire.

We store the data required under commercial and tax law for the statutory periods, generally ten years (cf. § 257 German Commercial Code (HGB), § 147 Regulation of Taxation (AO)).

The data processed for the execution of pre-contractual measures will be deleted as soon as the measures have been carried out and the contract cannot be concluded.

Sect. 3 Web Analysis with Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, or text files that are stored on your computer to facilitate the analysis of your use of the website. The information generated by the cookies about your use of this website (including your IP address) is sent to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activities for the website operators and to provide other services related to website and internet usage. If necessary, Google will also transmit this information to third parties, if this is prescribed by law or if a third party is processing this data on behalf of Google. Under no circumstances will Google link your IP address to other data stored by Google. You can prevent the installation of the cookies by a setting in your browser software; we would, however, draw your attention to the fact that you might then be unable to make full use of the functions of this website. By using this website, you are stating your consent to the processing of the data obtained about you by Google in the manner described above and for the aforementioned purpose. You may revoke your consent to the collection and use of your IP address by Google Analytics at any time, with effect for the future. More details can be found at:optout

This website uses Google Analytics with the “anonymizeIP()” add-on, which processes the IP addresses of site visitors only in shortened form to exclude direct personal identification.

Sect. 4 Credit Check

As far as we step into payment in advance, e.g. with payment on bill, we catch up if necessary a creditworthiness information over you with the following company: Creditreform, Hellersbergstraße 12, D-41460 Neuss. For this purpose we will pass your personal data on (e.g. name and address) to this company. On the basis of mathematical-statistic procedures one could check, how high the risk of a payment loss is. By the result of the creditworthiness examination we make the sales contract conclusion dependent.

Sect. 5 Information about cookies

(1) Purpose of data processing

This website uses technically necessary cookies. These are small text files that are stored in or by your Internet browser on your computer system. These cookies enable, for example, the inserting of several products in a shopping basket.

(2) Legal basis

The legal basis for such processing is set out in Article 6 (1) (f) of the GDPR.

(3) Legitimate interest

Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies are not used to create user profiles. This preserves your interest in data protection.

(4) Duration of Storage

The technically necessary cookies are usually deleted when the browser is closed. Persistent cookies have different validity period from a few minutes to several years.

(5) Right of objection

If you do not wish these cookies to be stored, please deactivate the use of cookies in your Internet browser. However, this may cause a functional limitation of our website. You can also delete persistent cookies at any time by changing your browser settings.

Sect. 6 Social plugins from Facebook

We use social plugins from facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be recognised by the Facebook logo or the addition of "Facebook social plugin”. If you click on the "Like" button or enter a comment, the corresponding information is sent directly from your browser to Facebook and stored there. Details on the handling of your personal data by Facebook and your relevant rights can be found in the privacy policy: Facebook. If you do not want Facebook to collect information about you via our web pages, you should log out of Facebook before you visit our website. You can prevent the storing of Facebook plugins also with add-ons for your browser completely, e.g. with the „Facebook blocker“ (Facebook).

Sect. 7 Newsletter

(1) Purpose of data processing

When registering for the newsletter, your e-mail address will be used for advertising purposes, i.e. the newsletter will inform you in particular about products from our product range. For statistical purposes we may evaluate which links are viewed in the newsletter. However, it is not recognizable for us, which concrete person has accessed the links.

You have expressly given the following consent separately or, as the case may be, in the course of the ordering process: Sign up for our newsletter

(2) Legal basis

The legal basis for such processing is set out in Article 6 (1) (a) of the GDPR.

(3) Recipient categories

if necessary: newsletter provider

(4) Duration of Storage

Your e-mail address will only be stored for the respective duration of your registration.

(5) Right of revocation

You may revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you may unsubscribe as follows: By a log-out link in the newsletter

Sect. 8 Rights of the data subject

If your personal data is being processed, you are the ‘data subject’ in terms of GDPR and you have the following rights towards the controller:

1. Right of access by the data subject

You may ask the controller to confirm whether your personal data is processed. In the case of such processing, you may request the following information from the controller:

  • the purposes of the processing of the personal data;
  • the categories of personal data concerned;
  • the recipients or categories of recipient to whom the personal data have been or will be disclosed;
  • the estimated period of time for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the right to request from the controller to rectify or erase the personal data or the right to restrict the processing of personal data concerning the data subject or to object to such processing;
  • the right to lodge a complaint with a supervisory authority;
  • the right to all available information on the source of the data if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling in accordance with Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information for your about the logic involved, as well as the consequences and intended effects of such processing.

    As a data subject, you have the right to be informed whether the personal data concerning you are transferred to a third country or to an international organisation. In this regard, you may request to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

2. Right to rectification

You have the right to have corrected and/or completed your personal data from the controller if your personal data processed is incorrect or incomplete. The controller has to make the correction without delay.

3. Right to restriction of processing

You have the right to obtain from the controller restriction of processing where one of the following applies:

  • You have the right to obtain from the controller restriction of processing where one of the following applies:
  • the processing is unlawful and you refuse to erase the personal data and request the restriction of the use of the personal data instead;
  • the controller no longer needs the personal data for the purposes of processing, but you need them to establish, exercise or defend legal claims; or
  • if you have lodged an objection against the processing in accordance with Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your grounds.

    Where processing of personal data relating to you has been restricted, such data may, with the exception of storage, only be processed with your consent or for the purpose of establishing, exercising or defending legal claims or for the protecting of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

    Where processing of personal data relating to you has been restricted, such data may, with the exception of storage, only be processed with your consent or for the purpose of establishing, exercising or defending legal claims or for the protecting of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

4. Right to erasure

a) Obligation regarding erasure

You have the right to obtain from the controller the erasure of your personal data immediately and the controller is obliged to erase this data without delay where one of the following reasons applies:

  • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • you withdraw your consent on which the processing is based accordance to point (a) of Article 6 (1), or point (a) of Article 9 (2) GDPR and where there is no other legal ground for the processing;
  • you submit an objection to the processing accordance to Article 21 (1) of the GDPR, and there are no legitimate reasons for the processing, or you lodge an objection against the processing accordance to Article 21 (2) of the GDPR;
  • your personal data have been unlawfully processed;
  • your personal data need to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
  • your personal data have been collected in relation to the offer information society services referred to Article 8 (1);

b) Obligation to inform other controllers (third parties)

If the controller has made your personal data public and is obliged to erase them accordance to Article 17 (1) of the GDPR, he has to take reasonable steps, taking into account the available technology and the cost of implementation, including technical measures, to inform the controllers who process the personal data that you, as the person concerned, have requested the erasure of any links to, or copy or replication of those personal data.

c) Exceptions

The right to erasure does not apply to the extent that processing is necessary:

  • for exercising the right of freedom of expression and information;
  • for fulfilment of a legal obligation which requires processing by the law of the Union or of the Member States to which the controller is subject, or for the performance of a task carried out in the public interest or the exercise of official authority transferred to the controller;
  • for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9 (2) as well as Article 9 (3) of the GDPR;
  • for archiving purposes in the public interest, scientific or historical research or for statistical purposes in accordance with Article 89 (1), insofar as the right referred to in paragraph 1 is likely to make it impossible or seriously impair the achievement of the objectives of such processing; or
  • (5) for the establishing, exercising or defending legal claims.

5. Notification obligation

If you have made use of your right to correct, erase or restrict the processing of your personal data, the controller is obliged to inform all recipients to whom the personal data have been disclosed of this correction or erasure of the data or limitation of the processing, unless this proves to be impossible or involves a disproportionate effort.You have the right to be informed of these recipients by the controller.

6. Right to data portability

You have the right to receive the personal data relating to you which you have provided to the data controller, in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance by the controller, who has been provided with the personal data, where:

  • the processing is based on a consent in accordance with the point (a) of Article 6 (1) or point (a) of Article 9 (2) or on a contract in accordance with the point (b) of Article 6 (1); and
  • the processing is carried out using automated means. In exercising this right, you also have the right to have your personal data are transmitted directly from one controller to another, as far as this is technically feasible. Freedoms and rights of other persons may not be affected thereby. The right to data portability is not applicable to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority given to the data controller.

7. Right to object

For reasons arising from your particular situation, you have the right to object at any time to processing of personal data concerning you, which is carried out based on point (e) or (f) of Article 6 (1); this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you, unless the controller can prove that there are compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to establish, exercise or defend legal claims.

Where the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

Where you object to the processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for these purposes. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you have the possibility of exercising your right to object by automated means using technical specifications.

8. Right to withdraw the declaration of consent under Data Protection Act

You have the right to withdraw your declaration of consent under Data Protection Act at any time. The withdrawal of the consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.

9. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or which significantly impairs you in a similar manner.

This does not apply if the decision:

  • is necessary for entering into, or performance of, a contract between you and a data controller;
  • is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
  • is based on your explicit consent.

    However, these decisions may not be based on special categories of personal data in accordance with Article 9 (1), unless point (a) or (g) of Article 9 (2) applies and appropriate measures to safeguard the rights and freedoms and your legitimate interests are in place.

    Regarding the cases referred to in (1) and (3), the data controller has to take appropriate measures to safeguard the rights and freedoms and your legitimate interests, at least the right to obtain human intervention on the part of the data controller, to state his or her own position and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes this Regulation.

The supervisory authority with which the complaint has been lodged is to inform the complainant on the progress and the outcome of the complaint including the possibility of judicial remedy accordance to Article 78.

Data processing controller
Quantum Courage GmbH & Co. KG,
Inhaber: Maximilian Köhler
Gsteigstr. 16
82467 Garmisch-Partenkirchen
Email: info@quantumcourage.com
Telefon: 0049(0)8821948401

The protection of your personal data is very important to us. We would therefore like to inform you in the following pages about the data collected during your visit and the purposes it is used for. Should you still have any queries about the handling of your personal data, please contact our data protection officer. The ongoing further development of technology, changes in our services or the legal situation as well as other reasons can require adjustments of our data protection notice. We therefore reserve the right to change this data protection declaration at any time and ask you to regularly inform yourself about the current status.